Terms and Conditions / Terms of Service
Welcome to my shop! I am a small, handmade business based in Berlin, creating all products myself. I ship postcards and prints across Europe. Please read the following terms carefully before making a purchase.
1. About the Seller
I am an independent artist and craftsperson based in Berlin. All products are handmade by me.
2. Contract Formation
By placing an order, you agree to purchase the selected items. The contract is concluded once I confirm your order.
3. Payment
Payments are accepted via PayPal and card. Payment is due at the time of purchase.
4. Shipping and Delivery
I ship postcards and prints within Europe. Shipping times may vary, but I aim to dispatch orders promptly. Shipping costs are calculated at checkout.
5. Return and Refund Policy
As a small, handmade business, I do not offer returns or refunds. Please review your order carefully before completing your purchase. If you have any questions, feel free to contact me.
6. Ownership
Ownership of the products remains with me until full payment is received.
7. Liability
I am not responsible for any damages or issues caused by the products after delivery.
8. Privacy
Your personal data will be handled in accordance with applicable privacy laws. Please see my Privacy Policy [link if available].
9. Governing Law and Jurisdiction
These terms are governed by German law. Any disputes will be settled in Berlin.
10. Additional Notes
All designs and images are my own and protected by copyright. I reserve the right to update these terms as needed.
Privacy Policy
Last updated: 19.01.2026
Creative delight art operates . This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from the Site.
Information We Collect
Personal information you provide: name, email address, mailing address, payment information, and any other details you provide when placing an order or contacting us.
Payment data: processed by our payment processor (e.g., PayPal). We do not store full payment card details on our servers.
Technical data: IP address, browser type, device information, and site usage through cookies and similar technologies.
Communications: records of your correspondence with us.
How We Use Your Information
To process and fulfill orders, including shipping and customer service.
To communicate about orders, updates, and marketing (only if you opt in).
To comply with legal obligations and protect our rights.
To analyze and improve the Site and our products.
Legal Basis for Processing (EEA/UK only)
Contract: processing necessary to fulfill your orders.
Legitimate interests: improving our products and services, and preventing fraud.
Consent: where you have given explicit permission (e.g., for marketing), you may withdraw it at any time.
Cookies and Tracking:
We use cookies to enhance your experience, analyze site usage, and personalize content. You can control cookies via your browser settings.
Sharing Your Information We may share your information with:
Service providers (payment processors, shipping companies, email platforms) to perform services on our behalf.
Tax or other authorities as required by law. We do not sell your personal data.
International Transfers:
If you are outside the country where the Site is hosted, your information may be transferred to and processed in other countries. We will take steps to ensure an adequate level of protection.
Data Retention:
We retain personal data for as long as necessary to fulfill the purposes described and to comply with legal obligations.
Your Rights
Access, rectify, or erase your personal data.
Object to or restrict processing.
Withdraw consent (for marketing).
Lodge a complaint with a supervisory authority if applicable.
Security We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is completely secure.
Changes to this Policy We may update this Privacy Policy. We will notify you of changes by posting the new policy on the Site.
Contact Us If you have questions about this Privacy Policy, contact us at:
creative delight art